*Only one PROMO code allowed. If multiple codes are entered, one will be removed.
CANCELLATION POLICY:
All initial deposits are non-refundable.
- Cancellations 5 or more days in advance: Your deposit becomes a credit for a future stay within 1 year from the cancellation date, or you may reschedule your reservation up to 1 year from your original stay date.
- Cancellations less than 5 days in advance: No refunds or future credits.
- No refunds on early departures.
NO SHOW POLICY:
Guests who do not arrive on their scheduled arrival date and fail to notify us at least 24 hours in advance will be charged 100% of the reservation. No refunds.
DEPOSITS & PAYMENTS:
- Deposit (one night's stay) collected at reservation.
- Remaining balance auto-collected 1 day before check-in.
- Gift certificates charged at time of purchase.
- Additional fees (pets, extra guests, etc.) payable at check-in.
PACKAGE RATE REQUIREMENT:
Only one package can be applied per reservation.
RATES & SITE ASSIGNMENT:
Site assignment is not guaranteed.
- RV Rates: Include up to 4 people and 1 pet. Additional guests: $5/day per person; additional dogs: $5/day each.
- Cottage Rates: Occupancy of 4 people. Additional guests: $15/day each; pets: $15/day each; children under 6 stay free.
- No cats allowed in cottages.
MEMBERSHIPS & DISCOUNTS:
We honor the following discounts (RV sites only):
- Military Discount (10%, year-round)
- Good Sam (10%, year-round)
- Escapees (15%, Oct–May)
- Passport America (50%, Oct–May)
Only one discount per reservation. Discounts must be selected at booking and validated at check-in with ID.
CHECK-IN & CHECK-OUT:
- Quiet Hours: 10:00 pm – 8:00 am
- RV & Hot Tub Check-In: 1:00 pm
- Cottage Check-In: 3:00 pm
- Check-Out: 11:00 am
Early check-in/late check-out require approval. Late check-out (up to 1 pm): $50; past 1 pm incurs additional night’s charge.
KEYS & ACCESS CODES:
Keys/access codes must be returned at check-out. Lost/unreturned keys: $25 fee.
- Sewer connections must meet Oregon regulations; sewer overloading fee up to $250.
RESORT RULES & GUEST CONDUCT:
Guests are responsible for their actions and those of their visitors.
- Speed limit: 7 mph strictly enforced.
- Check-out after 11 am without approval will incur an additional day's charge.
- Restrooms, showers, laundry for guests only; laundry facilities must remain clean and items promptly removed.
- No oil changes, vehicle repairs, or washing allowed.
- No street parking; overflow parking available free.
- No tents on RV or cottage sites.
- Boats must fit onsite or parked upfront ($10/day).
- Keep sites uncluttered; no storage items, clotheslines, tarps.
- Campfires only in designated pits.
- Do not cross other occupied sites without permission.
PET POLICY:
- Dogs must be leashed (max 6 ft), supervised, and waste promptly removed.
- No pets in restrooms, laundry, furniture, or lofts.
- Aggressive/disruptive or off-leash pets: $15 fee (second offense eviction without refund).
- Pets must be crated if unattended; excessive barking prohibited.
- Pet accidents in cottages incur cleaning fees plus furniture replacement costs if applicable.
- No cats allowed in cottages.
LIABILITY & RESPONSIBILITY:
- Guests responsible for damages or injuries to themselves, guests, visitors.
- Turtle Rock RV Resort not liable for lost/stolen items, personal injury, or property damage.
- Non-compliance may result in eviction without refund.
WIFI & INTERNET:
Complimentary unsecured WiFi provided "as-is." Limited to email/surfing.
WiFi Password: turtlelove
OCEAN/SHORE HAZARDS:
No lifeguards; guests responsible for ocean safety (waves, currents, drift logs, cliffs).
FISHING:
Allowed only at east end of Hunter Creek Loop bridge during season. Closed to trout fishing YEAR ROUND. Fish cleaning prohibited onsite; use port station.
NON-SMOKING POLICY:
All rentals non-smoking. Violation incurs minimum $250 cleaning fee.
- Rentals returned clean ($20 cleaning fee if not).
- No ocean use; freshwater only.
- Riders must be 16+ years; e-bikes prohibited on sidewalks.
- Night riding discouraged; guests ride at own risk.
- Rescue fee: $65 within 10 miles, $75 beyond (waived if mechanical issue not caused by renter).
- Bikes/scooters must be locked; theft incurs $1,400 fee if GPS recovery fails.
- $200 pickup fee for abandoned rentals.
LIABILITY WAIVER (EBIKE, SCOOTER, SUP):
Guests accept responsibility for rental equipment and acknowledge inherent risks. Guests agree to hold harmless Turtle Rock RV Resort LLC and Beach Trail Rentals LLC from all claims/liabilities.
STAND-UP PADDLEBOARD (SUP) RISKS:
Inherent risks include wildlife, weather, fog, sun exposure, collisions, currents. SUP only in allowable inland waters; avoid alcohol/drugs; wear sun and safety protection; do not SUP alone.
GENERAL ACCEPTANCE:
By signing or accepting online, guests acknowledge understanding and agree to all terms outlined, authorizing charges for damages or additional fees. Cottage and RV hot tubs private; not public.
Rates and policies subject to change without notice. Questions? Contact the reservation office directly.
RV ARRIVAL 1PM - DEPARTURE 11AM
COTTAGE ARRIVAL 3PM - DEPARTURE 11AM
HOT TUB ARRIVAL 1:00 PM
EBIKE, SCOOTER, & PADDLE BOARD RENTALS
Damage/Loss of Equipment Policy:
I acknowledge that if I lose or damage lifejackets, paddles, jet boards or paddleboard, the following expenses stated below may be charged to my credit card provided, as an additional charge to the rental fee.
Paddle Replacement: $75.00/each
Lifejacket replacement: $25.00/each
Helmet Replacement: $35 dollars each
Kid Carrier bike attachment: $300 each
Jet Board Replacement: $850.00
Electric Bike Replacement $1,750.00
Paddleboard Replacement: $700
Repair to boards or bikes: $100.00/minimum and $35 per hour billed to your card on file.
Electric Bike, Jet board and Paddleboard Rules:
1) Lifejackets must be worn at all times paddle boarding or jet boarding Helmets must be worn at all times while using Electric bikes.
2) Do not use paddles to push off the bottom, as it breaks the ends of paddles. Keep the paddleboard away from sharp objects like fallen trees or blackberry bushes. Do not use the jet board in shallow water it may damage the propeller and you will be charged for that damage
3) I will return the electric bike jet board or/paddleboard empty of any trash and mud or be subject to a $20.00 cleaning fee.
4) No dragging paddleboards or jet boards across gravel, pavement or concrete, as it causes holes.
5) Ridding at nighttime is Dangerous we do not recommend that you ride after sunset, the bikes are equipped with lights however traffic on the 101 can be very heavy and swift, you are riding at your own risk we advise you to wear reflective shirts and stay off the freeway.
6) There is no lifeguard on duty, if you cannot swim you should not be renting equipment for the water by signing this document you are certifying that you can swim and are able to use the equipment rented.
7) This equipment is for use in fresh water only, do not take it in the ocean, the Pacific Ocean near the park has strong rip tides and under currents by signing this you agree to not use the equipment in the ocean
8) Electric Bikes are not toys, these bikes are fast machines and can be very dangerous by signing this document you certify that you are able to ride an electric bike and have been shown how they are controlled you feel confident you can handle this bike and everything is in working order. Helmets are to be worn at all times. If the bike stops working because of a crash you will be charged a $65 non-refundable rescue fee if it’s within 10 miles of the address 28788 Hunter Creek Loop, Gold Beach Oregon 97444 anything outside of the 10-mile radius you will be charged $75, no fee will be accessed if the bike stops working at no fault of the renter.
9) Bikes come with locks and GPS tracker it is your responsibility to secure the bike while not riding it, if the bike is stolen and we are not able to locate it via GPS you agree to pay $1,400 replacement fee.
10) $200 fee will be charged to the renter if any of our staff will need to pick-up our ebike, scooter, paddle board for any reason. This does not include the charges for any damages (if any).
Oregon State requires all riders of electrical bikes to be 16 years of age. E-Bikes are not to be ridden on any sidewalk. Renter may be at risk of getting a ticket if seen riding an e-bike on an unapproved path, sidewalk or roadway. Prohibition against e-bikes on state park trails is imposed by OAR 736-010-0025(3) which restricts e-bike use in Oregon parks. EBIKE RENTAL
I accept the use, as is, of the bike rental equipment, and accept full responsibility for its care while it is in my possession. I agree to hold harmless and indemnify Turtle Rock RV Resort LLC for all loss or damage I may have caused to this equipment, except for responsible wear and tear to the equipment.
I agree to hold harmless and indemnify Turtle Rock RV Resort LLC and its owners, agents, and employees, as well as the equipment manufacturers and distributers, of any and all loss or damage I may cause to person or property while engaged in bike related activities. This includes, but is not limited to, any and all claims for personal injury, death and/or property damage that may arise out of the use of this bike and its equipment, to myself or others. I assume the risk of actual or alleged transmission of a communicable disease such as COVID-19. I understand and am aware that biking is a HAZARDOUS ACTIVITY. I understand that biking involves a risk of injury to any and all parts of my body. I hereby freely and expressly assume and accept responsibility for any and all risks of harm and/or death while participating in this activity.
I understand that it is not possible to predict every situation and condition of the terrain the bike will be ridden on; therefore, it is impossible to guarantee the bike I use will react safely in all riding conditions. I realize it is mandatory that I wear a helmet at all times while biking and that I obey all trail signs and remain on open trails.
I understand that I am financially responsible for the replacing/repairing of the bicycle and any of its components if any damage occurs while in my use. I acknowledge that I will be charged the full retail value of any rental equipment that is not returned due to loss or theft.
I have read the above paragraphs and fully understand them. I have made no misrepresentation to Turtle Rock RV Resort LLC regarding my name, address or age. The below signature acknowledges that as an adult, I also take responsibility for any minors in our rental party.
This agreement is governed by the applicable law of Oregon. If any part of this agreement is determined to be unenforceable, all other parts shall be given full force and effect. I agree that there have been no warranties expressed or implied, which have been made to me, which extend beyond the descriptions of the equipment listed on this form. I, the undersigned, acknowledge that I have carefully read this agreement and release of liability and I understand its contents. I understand that my signature below expressly waives any rights I may have to sue Turtle Rock RV Resort LLC for injuries or damage.
STAND UP PADDLE BOARDS (SUP) RENTAL
Allowable Use Area:
The allowable use area of the rental equipment includes all inland waters in the area of Curry County. The lessee agrees to remain with this area. The Ocean is not included in the allowable areas, the current is dangerous and waves are un-predictable
Acknowledgement of Qualification & Physical Fitness Risks:
Stand up Paddle Boarding (SUP’ing) is a physical sport. It may result in injuries or death to your body or equipment. The lessee verifies they are sufficiently qualified to operate the equipment within the allowable use area. The lessee agrees to not use this equipment while under the influence of any drugs or alcohol. Fatigue, chill, dizziness & other health or environmental factors may diminish reaction time and increase risk of accidents. The lessee understands the health risks and acknowledges they are physically able to safely use the equipment.
Acknowledgement of Inherent Risks such as, but not limited to the following:
SUP’ing is a physical sport that may result in injuries or death.
The allowable use waters have risks associated with wind, waves, tidal currents, & boat traffic.
The allowable use waters have wildlife risks associated with dangerous marine life – seals, sharks, jellyfish, and birds.
Sun exposure can cause cancer – be smart and wear sun protection and stay hydrated to avoid sunburn, sunstroke, & dehydration.
Do NOT SUP alone – always have a buddy or someone on shore watching you.
Risks of collision with objects above and below the water.
Risks from inclement weather, lightning, wind, rain, hail, temperature fluctuations, hypothermia, heat exposure.
Risks associated with equipment failure or equipment misuse.
FOG – Coastal Oregon is engulfed in fog banks reducing visibility to 50’ or less – be aware of fog.
The lessee recognizes and accepts this list of inherent risks. More Risks may exist that have not been covered here; the lessee agrees to accept these and any others that may arise from the use of this equipment.
Hold Harmless Clause:
The lessee agrees to release, hold harmless and indemnify collectively, Turtle Rock RV Resort LLC, affiliated, and successor companies, real and personal property owners, its officers, members, agents and employees from and against any and all claims for any injury, property damage of any kind, or death under all circumstances including those caused by negligence, loss or cost including without limitation, to attorney’s fees, arising in whole or in part, anywhere occasioned by any act or omission of the agreement, and any act or omission of any person utilizing the equipment. The lessee agrees that Turtle Rock RV Resort LL is not liable in any facet for any injuries or death for any period during or after the terms of this agreement. If any portion of this agreement is deemed unenforceable, all other parts shall remain in full force and effect.
In signing below, the lessee acknowledges they have read, understand, and agree the terms of this agreement in its entirety and voluntarily and freely agree to its terms. I am at least 18 years old and have read and fully understand this agreement. If under age of 18: I am the legal guardian, I have read and fully understand this agreement.
CANCELLATION POLICY
If you call and cancel 5 days or more in advance, your deposit will be transferred to a future stay credit, which you must use within 1 year of the date issued. You can also move your reservation for up to 1 year from the original stay date provided you call and inform us at least 5 days prior the scheduled arrival date. For cancellations made less than 5 days in advance, deposits are non-refundable, and no future stay credit will be given. No Refunds on early departures.
ARRIVAL TIMES
1:00 PM - 5:00 PM
If arriving outside of check-in times, please call to make arrangements.
AUTO-COLLECT
At the time of booking, the first night's rate will be collected. Payment for all gift certificates will also be collected. Applies to: all reservations.
SCHEDULED DEPOSIT
1 day(s) before arrival, 100% of the reservation balance will be collected. If a reservation is booked "last-minute" (within the scheduled time frame), the initial deposit will be collected in addition to the scheduled amount. Applies to: all reservations.
CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 5 and under stay free. Pets are welcome. Cottage Dog Fee $15 per night per dog. Max 2 dogs in cottage. No cats in cottages.
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