CANCELLATION POLICY:
Deposits are non-refundable, but you can move your reservation for up to 1 year from the original stay date provided you will call and inform us at least 5 days prior the scheduled arrival date. No Refunds on early departure.
Passport America and or any discount program will be applied at the time of arrival and are non-refundable.
NO SHOW POLICY:
No Show is if a guest fails to arrive on the arrival date and makes no explanatory contact before 11:00am on the date of arrival. In case of no show, 100% of the entire stay will be charged to the guest.
RATES & SITE ASSIGNMENT:
Site assignment is not a guarantee. RV RATES are for 4 people and 1 pet. Extra guests, $5 daily, Extra dog $5 daily. Cottage rates are based on occupancy of 4 persons. Extra guest $15 daily, dog $15 daily, under the age of 6 Free. No cats in cottages.
For the pleasure and comfort of all guests, you are required to observe the following rules:
Quiet Hours: 10:00 pm to 8:00 am
Check In Time: RV Sites & Hot Tub 1:00 pm
Check In Time: Cottage sites 3:00 pm
Check Out Time: 11:00 am
KEYS:
Upon check-in, front desk will hand-over the key to the registered guest. Guest should return the key to the front desk when they check-out. Unreturned key or lost key will be charged $25 per key.
Notice: As a registered guest in Turtle Rock RV Resort, you assume responsibility for your conduct and actions of all guests and visitors within your campsite and limits of the resort. You are responsible and are expected to abide by the following rules:
Obey the 7mph Speed Limit within the resort, NO exceptions.
You must check out by 11 am or a late departure fee equal to the daily site rate will be charged.
Restrooms, showers and laundry rooms are for our guests only. For the convenience of all guests promptly remove your laundry and leave the laundry room neat and clean, cleaning out the lint traps, removing all and any personal items such as clothes, soaps, shaving equipment etc.
Oil changes, vehicle repairs, washing of RV or vehicle not allowed within the park.
All units must be registered in the name of the occupant.
To respect the privacy of others you are not allowed to cross over another occupied site without the permission of the occupant themselves.
No street parking. Extra vehicle parking available in overflow area at no charge.
No tents on RV sites or cottages.
No boats allowed in the park.
For your protection and the protection of others, dogs must be kept on leashes no longer than 6 feet when outside their owners' vehicles or rental units. Do not leave a tethered dog unattended. Leashes must be short enough as to prohibit pets from entering another occupied site. Pets are not allowed in restrooms and laundry facilities with the exception of a trained, certified assisted pet. No pets on furniture or in lofts (couches, beds, etc), gates to lofts are provided. All pet owners are responsible for their animal’s behavior, containment and removal of the animals waste. Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners. Dog off-leash fee $15, second time they will be evicted from the park. Remember manners, constant barking bothers other campers. If your pet is too vocal, you'll need to find other accommodations, without a refund. No cats in the cottages.
Sewer connection devices must comply with regulatory requirements set forth by the State of Oregon. Overloading the sewer up to $250.
All campsites will remain uncluttered. Storage of any type is prohibited. Clothes lines are not permitted. No tarps.
Campfires are allowed but only in the designated fire pits. Refer to rules on resort map.
Your stay will be calculated at a daily, weekly or 30 day rate.
Turtle Rock RV Resort are not responsible for lost or stolen items. Keep your personal items secure when not in use.
Guests agree that at the end of the term of this agreement, the guest shall immediately move his or her RV out of the park. The guest also agrees to abide by all resort rules and regulations set forth herein, as well as those posted and or distributed, plus all of the terms of this agreement. Guest shall be responsible for all damage caused by guest or any of the guests or visitors they have visiting. These rules are strictly enforced. Failure to comply with any of the above mentioned rules will result in immediate removal from the resort and all monies paid will be forfeited. *Current reservation rules subject to change without notice.
For your health and safety, your space must be kept clean and free of debris, electrical cords, hoses, or other items that can present a hazard to yourself and or others. Turtle Rock RV Resort is not responsible for any accidents or injuries to any person while on campground property; for any lost or stolen items; or for damage to vehicles, RVs or personal property. If you have any questions please inquire at the reservation office.
Turtle Rock property is privately owned. We reserve the right to refuse service to anyone. The guest accepts privileges with the understanding that guest does hereby release R&R Family Properties LLC, its officers and employees against claims resulting from loss of any kind or damage to property or injury to guest or any member of the family or guest of the registered guest arising out of the use of resort facilities. Disorderly, ill-mannered conduct or drunkenness will not be tolerated. Parents or their guardians are responsible for children's behavior at all times.
All park occupants and guests must comply with federal, state, local laws and park rules. WIFI & DSL: Turtle Rock RV Resort provides complimentary unsecured WIFI and DSL network service to guests on an AS-IS basis and assumes no liability as a result connecting to the service. Guest use of WIFI system at own risk. Bandwidth limited to surfing and emailing on park WIFI.
OCEAN/SHORE HAZARDS: For your safety be aware of high sneaker waves, deep water, outgoing currents, overhanging cliffs, falling rocks, drift logs in surf.
WARNING: No Lifeguard on duty at creek or ocean.
FISHING: Allowed on resort property only at east end of Hunter Creek Loop bridge during fishing season. No fish cleaning in park. Use fish station at the port of Gold Beach.
All rentals are NON-Smoking. Renters are fully aware that tobacco odor, smoking paraphernalia found inside cottages will result in mandatory minimum cleaning charge of $250.00 for cleaning and painting.
Renters further agree and authorize R&R Family Properties LLC to charge Renters credit card account for any and all damages or missing items belonging to rental or any extra cleaning, and damage to park or rental and authorizes charges to Renter's credit card. Cottage hot tub(s) and RV hot tub(s) are private and are not for public use.
I HAVE READ, UNDERSTAND AND AGREE TO COMPLY WITH ALL THE R&R Family Properties LLC'S RULES AND REGULATIONS AS POSTED IN THE OFFICE AND/OR ON THE PARK GROUNDS/LITERATURE. Rates subject to change.
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